The groups
Every rank on XenSupport is an object from the workshop: a brass nameplate, an enamel badge, a key card, a foil pass, a shipping label, a notary stamp, a road sign and a blueprint. Hover one, it moves.
A member with several ranks wears the highest in full, with up to two others as small seals beside it.
The developer
The one who writes the code
Designs, builds and supports every add-on on this board. When you open a thread, this is who answers.
Moderators
They keep the forum tidy
They welcome new members, keep threads on topic and keep spam out.
Studio
A forum with its own developer
Every paid add-on, present and future, two hours of custom development each month and first place in the queue.
Elite
The regulars
10% off every paid add-on, priority support, beta builds and this gold pass under your name.
Customers
They got the parcel
Own at least one paid add-on from the store.
Verified license
Checked and stamped
Runs a XenForo license checked by the board, so everyone can see there is a real forum behind the name.
Support lane
The fast lane
Twelve months at the front of the support queue.
Beta channel
They see the plans first
Twelve months of pre-release builds, tested before anyone else.